https://www.linnovationworks.com/contact daily 0.75 2020-04-15 https://www.linnovationworks.com/about daily 0.75 2022-03-22 https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1586970692655-VCLBFQK1T8T2BIUW56P4/IMG_0745.JPG About - Jolie Lin, Founder & CEO Jolie is the Founder & CEO of Linnovation Works. She is a creative and collaborative thought leader who truly impacts the organizations she serves. Her calm, direct and innovative approach enhances both effectiveness and productivity in whatever capacity she’s engaged, and she brings tremendous experience and insight to each matter she approaches. Jolie was recently commissioned by Women General Counsel Canada (WGCC) to support its board in designing and launching General Counsel University (GCU), a leadership program to enhance competencies, knowledge, attributes and skills necessary for legal leaders to become the “Most Sought” GCs. GCU received great interest from media and other organizations, and filled to capacity almost immediately with two cohorts of incredible women GCs from across Canada. Before founding Linnovation Works & GCU, Jolie worked at Bank of Montreal for more than a decade beginning in 2009. As the Head of Innovation, she led global initiatives for BMO’s Legal & Regulatory Compliance group. She spearheaded projects to optimize resources and bring greater efficiencies. She established functions for project management, records and information management, continuing professional development, centralized litigation support (eDiscovery and legal holds), internal knowledge-sharing systems, and effective and integrated board reporting. Jolie was also accountable for managing legal and regulatory risk for BMO’s Technology & Operations functions, including cybersecurity, privacy, procurement, technology outsourcing, brand IP, marketing, advertising and social media. In her last role at BMO, Jolie was the Chief Legal Officer for its Canadian Personal and Commercial Banking businesses. As VP & Deputy General Counsel, she was accountable for managing legal and regulatory risk relating to all of BMO’s retail branches (~900) across Canada, personal and corporate credit cards, its commercial loan portfolio, Corporate Finance Division, Treasury & Payment Solutions and Special Accounts Management. Jolie led her team in managing significant regulatory exams and reviews, cyber attacks, unprecedented consumer class actions, innovative new product development, and countless customer questions. Prior to joining BMO, Jolie was a partner in the Financial Services Group at Osler, Hoskin and Harcourt LLP. She was also Associate General Counsel at Vale Inco Limited responsible for Knowledge Management immediately before joining BMO. Jolie received her LLB from Osgoode Hall Law School in Toronto. She is a board member of Canada’s National Ballet School (and Chair of its Nominating and Board Governance Committee), and of Women General Counsel Canada. Jolie is also the Executive Director of The National GC Network, a not-for-profit organization founded by GCs and Senior In-House Legal Leaders who self-identify as Indigenous, Black or People of Colour, whose mission is to advance equity, diversity and inclusion values in their organizations and the legal community. https://www.linnovationworks.com/services daily 0.75 2020-09-18 https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1584139379085-BN3RB86NKOGT44A9DG1N/image-asset.jpeg Services - Simplify Do less to achieve more. Incorporate process design to streamline practices to support both business as usual and during resource-challenged crisis periods. Apply project management disciplines to ensure your projects are executed on time and on budget, and properly integrated into your organization. Lean Six Sigma principles and process mapping Organize and implement workflows Agile teams Design-thinking and fail-fast https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1584135773259-GGIXVLYGVVNDODXM1TO9/alessandra-caretto-cAY9X4rPG3g-unsplash.jpg Services - Don’t reinvent the wheel Matter, document and records management are essential business practices that help develop insights, reduce waste, and manage risk. This is especially true in the self-serve environment we find ourselves during this pandemic. Help your teams better capture and retrieve business records, and your organization manage record retention/destruction compliantly. Choose the right technology solution to fit your specific needs — for tracking, data analysis, Implement or augment technology to support matter and document management Establish info governance policies/procedures to be prepared for unexpected demands Track, analyze and report key data points Mandate timely records destruction consistent with retention policies https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1584140068073-RD3R855RL8G349RGC7E0/image-asset.jpeg Services Training and learning When technology becomes a crucial link, make sure your team has the tools they need to work efficiently. The missing link to technology adoption is often lack of training — so provide tech training (via web, in-person or through tip sheets). Ensure your teams’ continued professional excellence and increase their engagement. Enable WFH, especially for business continuity planning Establish (and coordinate delivery of) a professional development curriculum Build on expertise https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1588953471063-E9BZVTU2F0U230L7I8UW/colorful-toothed-wheels-171198+%281%29.png Services Your Virtual CKO Imagine having a Chief Knowledge Officer who can take responsibility for the productivity and efficiency of your operations, including strategy development, to enable your business to be its very best without adding to your headcount. A pair of steady hands who can provide creative solutions, during business as usual periods and in times of crisis. https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1584135885507-GEHL4OGSFWU3JRP6CZ1B/image-asset.jpeg Services - Build engaged teams Encourage collaboration and better buy-in to a united vision, and develop a true high-performance culture. Provide development opportunities and a defined learning curriculum for your team. Strong goal-setting and prioritization Needs-based allocation of resources Leadership development and coaching Promote individual storytelling to build personal brands Invite broad stakeholder input to unite and activate teams Succession planning https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1584139610316-9FDER60ZL6F8LIUFWTF7/image-asset.jpeg Services - Precision + concision = decision Communications, communications, communications — in the ordinary course or when extraordinary times require constant and consistent messaging. Promote lucid and relevant reporting across your business, leadership and boards. Use thoughtful language and meaningful data to create cogent narratives. Insightful reporting for informed decisions. Build trust and engagement by being concise and relevant Best principles for reporting styles, layout and language Integrate reporting to avoid potential gaps Apply templates to ensure consistency Streamline reporting cycles https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1584137181522-FWSPZFI7LLEIOKTL3OLR/image-asset.jpeg Services - Find your expertise Minimize risk and maximize quality by having access to your most important information, through shared sites or centralized search capabilities. Enable ways to share knowledge while maintaining consistency and quality assurance. News and regulatory developments Compliance frameworks Policies, standards and annotated guidelines Reuse, reduce and recycle - develop and maintain model and sample precedents and templates Library of presentations and other resource materials Tips sheets for technology https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1584139889981-IJ88VI79363N6AAOYZUR/image-asset.jpeg Services Litigation and eDiscovery Whether in the ordinary course or when challenging times demand litigious action, offensively or defensively, consider streamlining processes to manage unexpected volumes. Standardized practices become essential to ensure consistency of outcomes and to prevent knock-on fallout issues. Since eDiscovery costs are the biggest burden in litigation, particularly when the risks are high: Find the right tech vendors to suit your needs and constraints Enhance your processes identify (records and custodians) preserve (legal holds) collect (relevant records) produce (only what is required) https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1600459829039-COERK03TLFPD3AQ6691E/image-asset.jpeg Services Know your partners Want to get more out of your external spend while managing third-party risk? We’ll help you establish a program to manage a panel of preferred vendors —this will give you better control over your spend and maintain cost predictability. Know what your vendors are capable of — what they can do for you — and how you can leverage their technology. Streamline procurement processes Ensure a competitive process to minimize the complexity of your partner relationships Reduce cycle time while maintaining competitive purchasing power Prevent contractor and sub-contractor risk impacting your business https://www.linnovationworks.com/home daily 1.0 2025-07-14 https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/d2eb4737-9b0e-4055-b418-0536cfb9e3ad/DSCF0119.png Home - Jolie Lin, Founder & CEO Passionate. Creative. Innovative. Collaborative. Jolie is a seasoned lawyer with 30+ years in both private practice and in-house corporate setting. olie is known as a thought-leader—she specializes in transformation and innovation work. Most recently, she developed General Counsel University (GCU) a leadership program for WGCC (Women General Counsel Canada) to enhance competencies, knowledge, attributes and skills necessary for legal leaders. Jolie is a General Counsel Coach who can help you and your team be your very best, whether you’re focused on productivity and efficiency, or developing/strengthening your leadership qualities. Meet Jolie https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1611090787721-5DKNJ56M8F0TNUVE0RWW/Linnovation+Services.png Home https://images.squarespace-cdn.com/content/v1/5e67c1c821158911ffb35f7a/1594834471430-6KJRWSI3WNZWK04UT98X/linnovationworks_primarylogo.png Home